After logging in to your Team Room, under “Team Management”, within each section, you can click the top left "Add" button or check individual boxes to remove items. To edit individual item information, simply click on that item.

The owner account for the team can change the team name, however take caution when doing so. Team names can be assigned to a single team only, so if you change your team name and it is taken by another team, you likely won't be able to get it back.

If the team name you want is unavailable, consider adding an additional word such as your organization or school name.

The team owner can now invite team members to Sunbears from all devices!

Invite new user(s) from PC:

1. Navigate to the Users tab in the side menu

2. Click “Invite User” and input their email address, role within the team (+ corresponding profile for players), a message, and click “Send.”

3. Remind that person to make an account if they haven’t already!

4. Once they log into their account after the invitation is sent, a prompt will appear for them to accept or reject the team invitation.

Invite new user(s) from mobile:

There are two ways to invite the member that is already on the roster or staff list:

A)

1. Go to "Team Members"

2. Select the member on the Players or Staff list, and click "Invite"

3. Edit email address and message, and click "Invite Player/Staff"

B)

1. Go to "Users"

2. Click "+" at the bottom right corner

3. Add email address, select roles (More options here if you subscribed to additional users beforehand), edit message, and then click "Invite User".

To add and invite new user(s) from mobile:

1. Go to "Team Members"

2. Select Players or Staff tab, and click "+" at the bottom right corner

3. Add member information, click "Add Players/Staff"

In order to protect your payment preferences and account settings, only the owner user can access these settings.

You can now access to your team’s account by:

- Click on "My Teams" located on the top bar, and select the team you wish to access; or

- Go to "My Team" under the Security & Setting tab, select the desired team, and click "GO TO PAGE"

The player role is a unique role in a team account. It is not a role that requires a paid account, and players do not count towards the user limit within your subscription! This means that you can have an unlimited amount of players connected to the team account. Players are able to follow the schedule, inform of attendance, report their condition, view team materials and information, and much more using our smartphone site.

Different screen sizes may affect how the Team Room looks in your browser. The right edge of the screen might look cut off, impacting your ability to access buttons on that side of the screen.

For example, a user with a 13in. laptop might have trouble viewing the help file usually located at the top right hand of the Team Room. In order to fix this, simply adjust the zoom of your browser.

Currently, there are a few one-time purchase add-ons available simply to enhance the user experience. These add-ons are yours forever once purchased, and never expire.

We will continue updating the store with new, useful add-ons occasionally, so refer to the Store & Billing page for more information. One-time purchase add-ons can be easily found by setting the "one-time payment" filter on the store search.

We offer different levels of access depending on the user's assigned role. The roles currently available in Sunbears are:

- Owner: Automatically assigned to the person who created the account or to whom the team account was transferred. Has full permissions.

- Admin: Supervisory role. Can manage team settings, invite users, and access most features.

- Coach: Can register and manage team-related information (players, stadiums, matches, etc.), as well as drills, schedules, stats, and other key features.

- Staff:

A flexible role designed for various types of team personnel, such as team managers, athletic trainers, and strength & conditioning (S&C) coaches.

Besides basic features such as roster viewing and schedule access, Staff members may also access additional tools depending on their assigned responsibilities and the team’s add-on package:

• Athletic Trainers can view or update injury assessments (if assigned and with the Injury add-on).

• S&C Coaches may access training-related stats or condition monitoring features (if included in the team's package).

The exact access for Staff roles can differ even within the same team, depending on how each user is invited and assigned by account admins.

- Medical Staff: Reserved for licensed professionals involved in player care. Can access injury assessments, health surveys, and condition tracking features.

- Player: Can view drills, schedules, and playbooks; report attendance or submit surveys; and track personal performance stats.

- Drill Creator: A functional role for individuals who support coaches in designing drills and playbooks. This role can be assigned in addition to Coach or Staff.

- Recorder: A specialized functional role used exclusively with the Sunbears Playback app. Only available with the Match Management add-on. Allows match-side event tracking with customized swipe actions.

There are various official event types available in the swipe actions function, however these do not cover everything that a recorder may want to take note of during a match. In order to give the user even more freedom in strategy building and data recording, we created "My Event Types," customizable to your team. Any event that you would like to record during a match can be added to your account at any time.

The Google Calendar function can be accessed both on the Matches page (Match Management package required), and on the Schedule page (Drill Creation package required).

The Google Calendar integration allows you to synchronize calendar data with your personal Google Calendar if you wish to do so. Even if you are part of more than one team on Sunbears, you can keep track of as many teams as you wish.