Help Center > Sunbears Playback

Sunbears Playback

  • The main purpose of the Sunbears Playback application is to take the place of written statistics and recording at matches. Our application will help you to record different play events in real time, with connectivity across multiple tablets. Furthermore, you can replay the events of the match in an intuitive and easy way. The Android app is available now on the Google Play store.

  • The Sunbears Playback is free for all sports (American football, basketball, football, futsal, ice hockey, and rugby). However, to have a complete experience of match recording and data visualization with Sunbears, we recommend purchasing the Match Management and Team Management Adv add-on packages.

    For more function details, please refer to the Sunbears Playback page.

  • Sunbears Playback is designed for real-time match event tracking, while Hudl primarily focuses on video-based post-game analysis. With Sunbears Playback, teams can record game events live, sync data across multiple tablets instantly, and analyze match stats on the spot—without needing video uploads. It’s a mobile-first solution, optimized for Android tablets, and supports offline recording, allowing teams to track events even without an internet connection.

    If your team needs real-time insights and in-game event tracking, Sunbears Playback is the ideal choice. If you're looking for video review and post-game breakdowns, Hudl may be a better fit.

    (For the most up-to-date information about Hudl, please refer to their official website.)

  • The Sunbears Playback application interface was designed to work best with certain system recommendations. The system recommendations are as follows:

    Size: 10 inches

    Resolution: 1920x1200

    Version: Android 8.0 above

    A web browser is also required in order to set up your account and access the Admin UI. The Admin UI is optimized to FullHD resolution and for the following browsers and OS. Please use the latest version of Chrome, Firefox, Edge on your Mac or Windows system.

  • Yes! Our Sunbears cloud service application records data in real time, and as long as you are in online mode, scores and events will be automatically shared between devices and the server. For offline mode, this information will be shared between devices once an internet connection has been established. This allows for better efficiency and accuracy in event recording and communication.

  • To set up swipe actions, navigate to the users tab on our Desktop site (must be an Admin). In your team’s list of users, choose the account that requires swipe actions to be set up (you may need to assign the role of "Recorder" to that user if it has not already been done).

    You can assign up to five events per recorder (the four arrows and the center button) by clicking each arrow and choosing the event you wish to assign to that spot. These will be the directions in which recorders swipe to mark events during the match. When complete, be sure to click save.

  • To set up a new match, go to the "Matches" tab on our Desktop site. Click the "Add" button near the top of the page and enter the start time and details of the match. The status of the new match will be set to "upcoming" until it begins.

  • It may take some practice, but the Sunbears cloud service Android application will help your team to efficiently record data during matches. Directions for use are as follows.

    Once it is time for the match, open up the application on any Android devices that will be needed to record events. Each user can record up to five different actions/events, and so you may need multiple devices for the match. Tap on the current match in the Match List.

    Before playing, you must set up the roster for the match, having at least 2 lineups.

    If it is time for the game to begin, click the red play button shown on your screen.

    Now that the match has begun, you will want to record events that take place during the game. To do this, simply swipe in the direction that is set for that event (personalized for each user). Certain actions can be cancelled with the X icon on the right side of the screen. Users can even record voice comments for events by tapping the events tab on the left, then tapping the microphone icon next to the desired event.

    To pause the match, simply tap the pause button in the top right corner next to the playtime. While the match is stopped, users can edit the match roster, review their swipe actions by tapping the "I" icon, or view stats for the current match as well as previous matches.

    To end each period, tap the red whistle icon. After the third period has ended, the match is over and its status will be changed to "closed." Final edits can be made to the closed match until the user taps the red "end" button at the bottom of the match screen; once the "end" button is pressed, the status of the match changes to "past."

  • Navigate to the Playback page (under Statistics, Match Management add-on purchase required), and you will see a list of your upcoming, current, and previous matches. Choose the match that you wish to view playback of. Match information is displayed at the top, and events that occurred during the match will be displayed at the bottom. Filter the events if you wish to see a specific type! In addition, descriptions are listed for each event.

  • That depends on your Additional User add-on subscription. You can have as many recording users as you'd like, as long as your subscription is set to have the number of users you need.

  • A user account can be logged into a single device at a time. If you wish to login on another device, you must first log out of the current device.

  • Before logging into the recording application, the recording user must have swipe actions set up so that they can record actions during the game. To do this, an administrator user must log-in and set up swipe actions for the recording user by navigating to Security > Users > Click recorder user and configure swipe actions.

  • This may happen occasionally. Your matches are still on your account, but it might not be loading immediately on the app. Please restart the application and your matches should be visible again. If not, wait a moment and try again.

  • The Sunbears application allows users to record data in an offline mode. If you are unable to access an internet connection, each recording user can use the application individually during the match. Once the devices can again access an internet connection, any data recorded offline will sync and that data will be updated in the server.

    It is important to note that the device must be connected to the internet at some point before the match in order to update the new match to the match list and set up the roster. After setting up the roster for the match, the recording user will need to proceed to the screen with the large red play button. Once on this screen, offline mode can be initiated. Take caution to prepare this ahead of losing internet access to ensure the smooth operation of the Sunbears service.

  • Sunbears is offered in English and Japanese. You won't be able to change the language settings within the app, but you can change the language of your device to one of these languages to change the language of the application as well. Choosing a language other than English or Japanese will set the application to the default language of English.

  • You can be a recorder for multiple teams. To switch between the teams, tap "Change Team" at the top of the Match List screen.

  • Users can add up to nine different lineups. To add a specific lineup, please select the lineup number (it will turn to red), and tap it again to make the lineup active.

  • You can only remove a lineup until the match has begun. After beginning the match it is not possible to remove any lineups.

  • You can replace a player in the lineup by dragging another player to its position, or by deleting the player by holding your finger on the position for a second.

  • In the case of a period closing early, the remaining penalty time is cancelled out by the closure.

  • Yes. You will be able to see the current period at the top right corner of the screen. At the end of the period time, the period will end automatically. Recorders can also manually end the period.

  • When the timer is paused, the "play/pause" button turns into the "play" icon, and the match will continue by pressing this button again.

  • If you forget which swipe actions (also referred to as "events") are assigned to your recording role, simply tap on the information icon on the right side of the screen. A pop-up window will be displayed which shows your personal swipe actions and the direction to swipe in order to activate them

  • Recording users can change the entire lineup during the match by simply swiping to the next lineup and tapping the lineup number to confirm the change, or by just double-tapping the lineup you want instead. The active lineup number will be filled in green. To change individual players during the match, tap the player you wish to replace, and a window will pop up with a list of selectable players.

  • You can play back a match during a match as well as after it has finished. Tap the button with the rink icon on the right side of the screen. Here you can view the events of the game and replay them by pressing the play button at the bottom.

  • You can access your teams statistics (Stats Management addon required) easily by navigating to the match list screen, and tapping on the statistics icon on whichever match you wish to view statistics for.

  • Even when the last period ends, the match session is still open. This is so that recording users can finalize any needed edits before closing the match. Once recording users have done this, one user will need to press the red "END" button at the bottom right part of the screen. If this button is not activated, the final data won't sync with the account and the match session will have failed to end completely. The session is marked as "ongoing" until this button is pressed.

  • In the Sunbears system, events are simply the actions that occur during a match. They are the actions that can be recorded on the app and used to assist in analyzing team performance.

  • In order for you to keep receiving the best service we have to offer, we recommend that you ensure all of your team's devices have the most up-to-date Sunbears app. We are constantly trying to improve our service by updating our app.

    To check whether or not your device has the latest update, please visit the Google Play store. If there is an update to be downloaded, the green "update" button will be shown. If not, your app has already been updated. Update information will be available on this page as well to inform our users what we have been doing to improve your experience.

  • A minimum of three players must be added to each active lineup for it to be considered match-ready. Users also must set up at least two lineups to begin the match.

  • Yes! Users are able to finish the current period manually by pressing the stop button on the right side of the screen. A confirmation message will pop up prompting the user to confirm the end of the period.

  • On the playback menu, you can view all of the events recorded by users during a match. The menu displays each period, the time it started, events that occurred during that period, and the time that they occurred. Scroll through the column on the left side of the screen to view all events.

    If you would like to see only a certain type of event, you can filter events by tapping the icon indicated below on the event list.

    You can click on any event in the list. One or more related details will be displayed at the top of the ice rink. The timer in the top-right corner will be set to the time of the event. If the event relates to a certain place on the ice, then a marker will be displayed on that place. Players assigned to that event will be displayed at the top of the screen.

    Pressing the play/pause button at the bottom allows users to replay the match step by step.

  • If you made a mistake in recording an event during a match, you can edit the event during the match. To do this, tap the events tab on the replay screen. For changing the time of an event, tap the time value and you will be able to choose the correct time for the event. You can also make notes on events by tapping the pencil icon or record a voice message by tapping the play button icon. To delete an event, swipe right on it and confirm deletion.

  • To make notes or add a description to events recorded during a match, bring up the events list and find the event you wish to add a note to. Press the small pencil button, and a pop-up window will allow you to type anything related to that event. When you're done, press save to add your note. The background of the pencil button should turn blue to remind the user that a note has been added to the event. You can edit your notes in the future in the same way.

  • You can only record events within the outline of the playing field.

  • Currently, the Sunbears Playback application can only support a 3-period game. Unfortunately, this means that if a game goes into overtime, any goals made won’t be applied to the statistics on your account. We hope to support overtime features in the future.

  • Ultimately it’s up to you and your team’s needs, but we recommend having 2~3 tablets for recording events during a match. Each tablet can record 5 different event types through swipe actions. As ice hockey has rapid player changes and precise timekeeping, having multiple recorders with specific, defined roles will help your team record more efficiently.

    For example, recording player changes during the game requires the most attention, so one person might be assigned fewer swipe actions so that they can focus on swapping out players.